Privacy Policy
Last updated: 24/05/2026
Apexx (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible way. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services.
1. Personal information we collect
We may collect personal information including (but not limited to):
Name
Email address
Phone number
Company name
Any information you submit via contact forms, support requests, or email
Website usage data (such as IP address, browser type, pages visited)
We only collect information that is reasonably necessary to provide our services or respond to your enquiries.
2. How we collect personal information
We collect personal information when you:
Fill out forms on our website
Contact us by email or phone
Subscribe to updates or communications
Interact with our website (via cookies or analytics tools)
3. How we use your information
We use your personal information to:
Respond to enquiries and provide support
Deliver and improve our services
Communicate with you about updates or relevant information
Maintain website security and performance
Meet legal and regulatory obligations
We do not sell your personal information.
4. Disclosure of personal information
We may disclose personal information to:
Trusted service providers who assist us in operating our business (e.g. IT, hosting, analytics), where required
Regulatory or legal authorities, if required by law
All third parties are required to handle your information securely and in accordance with privacy laws.
5. Cookies and analytics
Our website may use cookies and analytics tools to improve user experience and understand website usage. You can disable cookies through your browser settings, however some website functionality may be affected.
6. Storage and security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Information is stored securely using appropriate technical and organisational measures.
7. Access and correction
You may request access to the personal information we hold about you, or ask for it to be corrected if it is inaccurate, outdated, or incomplete. Requests can be made using the contact details below.
8. Overseas disclosure
We may store or process information using systems or service providers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected in line with Australian privacy standards.
9. Complaints
If you have a complaint about how we handle your personal information, please contact us and we will investigate and respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
10. Contact us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us.